Shipping policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, it will be shipped immediately.
Shipping Times
We currently ship to major English-speaking countries, including:
- United States
- United Kingdom
- Canada
- Australia
- New Zealand
Estimated delivery time: 7–15 business days depending on your location.
Please note that shipping times may vary slightly due to high demand, customs processing, or carrier delays.
Shipping Costs
We offer free shipping on all orders.
All product prices include shipping costs—there are no hidden fees.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
You can use this to monitor your order’s progress in real time.
Delays & Issues
While we work hard to ensure timely delivery, delays can occasionally occur due to:
- High demand periods
- Shipping carrier issues
- Customs clearance
If your order is delayed beyond the expected timeframe, please contact us and we’ll assist you promptly.
Incorrect Address
Please ensure your shipping details are correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us as soon as possible. We will work with the shipping carrier to resolve the issue and ensure you receive your order.
Contact Us
If you have any questions about your order or shipping, feel free to reach out to our support team at:
christian@aftersaunaskincare.com